Privacy Policy

This Privacy Policy describes how (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


When you make a purchase from KINDMOOSE Candle Co. Inc., we gather the personal information you provide, including your name, address, and email address, as part of the buying and selling process.

Email Communication: Subject to your consent, we may send you emails regarding our store, new product releases, and other updates.


How We Obtain Your Consent: By supplying us with personal information for a transaction, credit card verification, order placement, delivery arrangement, or returns, you implicitly consent to us collecting and utilizing it solely for that specific purpose. If we require your personal information for a secondary reason, such as marketing, we will either seek your explicit consent or offer you the opportunity to decline.

Withdrawing Your Consent: Should you change your mind after opting in, you are free to withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information at any time. Simply get in touch with us at


We may disclose your personal information if compelled by law or if you violate our Terms of Service.


Our store operates on the Shopify Inc. platform, which furnishes us with the online e-commerce infrastructure for selling our products and services.

Data Handling: Your data is stored via Shopify’s data storage, databases, and the general Shopify application, all of which are securely protected behind a firewall.

Payment Security: If you opt for a direct payment gateway to finalize your purchase, Shopify securely manages your credit card data. It is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained solely for as long as needed to complete your purchase, after which it is promptly deleted. All direct payment gateways adhere to PCI-DSS standards overseen by the PCI Security Standards Council, a collaborative effort of major brands like Visa, Mastercard, American Express, and Discover. These standards ensure the secure handling of credit card information by our store and its service providers. For additional insights, you can review Shopify’s Terms of Service and Privacy Statement.


We employ reasonable precautions and follow industry best practices to safeguard your personal information from inappropriate loss, misuse, access, disclosure, alteration, or destruction. If you share your credit card information with us, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no online transmission or electronic storage is entirely infallible, we adhere to all PCI-DSS requirements and incorporate additional widely accepted industry standards.


We retain the right to revise this privacy policy at our discretion, so please review it regularly. Modifications and clarifications take effect immediately upon posting on our website. If significant changes are made, we will notify you, ensuring you are informed about the information we gather, how we use it, and the circumstances in which we may use and/or disclose it. In the event of a merger or acquisition involving our store, your information may be transferred to new ownership to maintain our commitment to serving you.


We uphold your privacy, utilizing the Program's information solely for transmitting your mobile messages and responding to you, as required. This includes sharing information with platform providers, phone companies, and other vendors assisting us in message delivery. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nevertheless, we reserve the right to disclose information as needed to comply with laws, regulations, or governmental requests, to prevent liability, or to protect our rights and property. When submitting information in connection with the Program, you agree to provide accurate, complete, and truthful details and refrain from using a false or deceptive name, or one you lack authorization to use. If, in our sole discretion, we determine any such information is untrue, inaccurate, or incomplete, or if you have enrolled in the Program for ulterior motives, we may deny you access to the Program and pursue appropriate legal remedies.


For inquiries or to exercise your rights to access, correct, amend, or delete any personal information we possess about you, file a complaint, or simply request further information, please reach out to our Privacy Compliance Officer at